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TERMS & CONDITIONS

CUSTUMER CARE

At ART HIKOL LONDON LTD, we deeply value our customers and are committed to providing exceptional service before, during, and after your purchase.

Whether you have a question about our products, need help with an order, or just want some advice about choosing the perfect piece, we’re here to help.

📩 You can contact us via:
- **Email:** himmetkaymakci@gmail.com  
- **WhatsApp & SMS:** +90 554 797 12 67  

We aim to respond to all messages within **24 hours on business days**.

Your satisfaction is our priority, and we’re here to make your shopping experience easy, enjoyable, and inspiring.
 

WHOLESALE INQUIRIES

Thank you for your interest in partnering with ART HIKOL LONDON LTD.

We are proud to offer unique LED metal wall art and illuminated light box designs, crafted with precision and style. If you are a retailer, interior designer, gallery, or distributor looking to stock our products, we would love to hear from you.

    Why Partner with Us?
- Exclusive and modern designs
- Reliable international shipping (FedEx & UPS)
- Competitive wholesale pricing
- Low minimum order quantity (MOQ)
- Custom and private label options (on request)

    Get in Touch
To request a wholesale catalog or discuss opportunities, please contact us via:

📧 **Email:** himmetkaymakci@gmail.com  
📱 **WhatsApp / SMS:** +90 554 797 12 67

Please include your business name, location, and a short description of your store or project. We'll get back to you within 1–2 business days.

We look forward to building a great partnership

PRIVACY & SAFETY

​Your Privacy Matters

At ART HIKOL LONDON LTD, we care deeply about your privacy and data protection. We are fully committed to protecting any personal information that you share with us.

   What We Collect
When you place an order or contact us, we may collect the following:
- Your name, email address, shipping address, and phone number
- Payment information (processed securely via third-party providers like Wix Payments, Stripe, or PayPal)
- Communication history via email or WhatsApp

     How We Use Your Data
We use your data to:
- Process your orders and deliver your items
- Provide customer support and respond to inquiries
- Send updates related to your order
- Improve your experience on our website

    Data Protection
We use secure servers and SSL encryption to protect your information. Payment details are never stored on our servers and are handled by trusted, secure third-party services.

    Your Rights
If you are located in the UK, EU, or any GDPR-compliant region, you have the right to:
- Access, correct, or delete your personal data
- Request how your data is used
- Withdraw consent at any time

   Contact
If you have any questions regarding your privacy or wish to exercise your rights, please contact us at:  
📧 **himmetkaymakci@gmail.com**  
📱 **WhatsApp / SMS:** +90 554 797 12 67

We are committed to maintaining your trust and ensuring that your privacy is protected.

Payment Methods

PRIVACY & SAFETY POLICY

At ART HIKOL LONDON LTD, we are fully committed to protecting your personal information and respecting your privacy across all regions where we operate.

This policy outlines how we collect, use, and safeguard your data in compliance with international privacy laws, including UK GDPR, EU GDPR, CCPA (US), and PIPEDA (Canada).
📦 What We Collect
When you place an order, contact us, or interact with our website, we may collect:
- Full name
- Email address
- Shipping & billing address
- Phone number
- Payment details (handled via secure third-party processors such as Wix Payments, PayPal, or Stripe)
- Communication history (via email, WhatsApp, or SMS)
🔐 How We Use Your Data
We use your personal data to:
- Process and fulfill your orders
- Provide customer service and updates
- Send relevant emails about your purchases
- Improve our website and services
We do **not** sell, rent, or trade your information to third parties.
🌍 Your Rights by Region
🇬🇧 United Kingdom (UK GDPR)
If you are located in the UK:
- You have the right to access, correct, or delete your personal data.
- You may request a copy of the data we hold about you.
- You can withdraw your consent at any time.
We comply with the **UK Data Protection Act 2018** and **UK GDPR** standards.
🇪🇺 European Union (EU GDPR)
If you reside within the EU:
- You are entitled to the **"right to be forgotten"**, data portability, and access under **EU GDP

PAYMENT METHODS

  • At ART HIKOL LONDON LTD, we offer secure and flexible payment options to make your shopping experience as smooth as possible.

  • We currently accept the following payment methods:

  • - **Credit & Debit Cards**  
     (Visa, MasterCard, American Express, Maestro)

  • - **PayPal**  
     Safe and convenient payment through your PayPal account

  • - **Apple Pay & Google Pay**  
     Available for supported devices and browsers

  • - **Wix Payments**  
     Powered by Wix, our website's secure checkout system

  • - **Bank Transfer (for wholesale orders only)**  
     Please contact us directly to request bank details

  • All payments are processed through trusted, PCI-compliant gateways and encrypted using SSL to ensure your information stays safe.

  • We do **not store** your credit card or payment information.
    💡 Currency & Tax
    - All prices are displayed in **GBP (£)** by default, but you may view local currency equivalents at checkout (USD, EUR, CAD).
    - VAT or customs charges (if any) are the responsibility of the buyer, depending on destination country.
    For any questions about payment or invoicing, feel free to contact us:  
    📧 **himmetkaymakci@gmail.com**  
    📱 **+90 554 797 12 67** (WhatsApp/SMS)

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